Privacy Policy — TheChatPilot LLC
Effective Date: October 18, 2025
1. Introduction
Welcome to TheChatPilot.com, operated by TheChatPilot LLC (“we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following information:
Personal details (name, email, shipping/billing address, phone number) when you make a purchase or contact us.
Payment information via our payment processors (e.g., PayPal, Stripe). We do not store full credit card numbers.
Website usage data such as IP address, browser type, and device information through cookies and analytics tools (e.g., Google Analytics).
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate about your purchases or customer service inquiries
Improve our website and product offerings
Send promotional emails (only if you opt in)
4. Cookies and Analytics
Our site uses cookies and similar technologies to personalize your experience and analyze website traffic. You can disable cookies in your browser settings, though some site functions may not work properly.
5. Sharing Your Information
We only share your data with trusted partners as necessary to run our business:
Printify (order fulfillment and shipping)
Payment processors (PayPal, Stripe)
Wix (website hosting and analytics)
We do not sell or rent your personal information.
6. Data Retention
We retain personal information as long as needed to provide our services, comply with legal obligations, and resolve disputes.
7. Your Rights
If you are a U.S. resident, you can request access, correction, or deletion of your personal information by emailing contact@thechatpilot.com
8. Data Security
We use secure SSL encryption and trusted third-party payment gateways to protect your data.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
10. Updates
We may update this Privacy Policy periodically. The revised version will be posted with an updated effective date.
11. Contact
If you have any questions about this Privacy Policy, contact us at:
contact@thechatpilot.com
Terms of Service — TheChatPilot LLC
Effective Date: October 18, 2025
1. Overview
Welcome to TheChatPilot.com (“Site”). These Terms of Service (“Terms”) govern your use of the Site, operated by TheChatPilot LLC. By visiting or purchasing from our Site, you agree to these Terms.
2. Online Store Terms
You must be at least 18 years old to make a purchase.
You agree not to use our products for any unlawful or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.
3. Products and Availability
All products are made to order through Printify.
Colors and images may vary slightly from your screen display. We reserve the right to modify or discontinue products at any time.
4. Orders, Payments & Shipping
All prices are listed in USD.
Payments are processed securely via PayPal or Stripe.
Once an order is placed, it begins production immediately and cannot be modified or canceled.
Shipping times are estimates and may vary based on carrier or fulfillment partner.
5. Returns & Refunds
Because products are custom printed, we can only accept returns for items that are defective or damaged.
If you receive a defective item, contact us at contact@thechatpilot.com within 7 days of delivery with your order number and a photo of the issue.
6. Intellectual Property
All content on TheChatPilot.com, including text, graphics, logos, and designs, is the property of TheChatPilot LLC and protected by copyright and trademark laws. You may not reproduce or use any content without written permission.
7. Limitation of Liability
To the fullest extent permitted by law, TheChatPilot LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.
8. Indemnification
You agree to indemnify and hold harmless TheChatPilot LLC, its affiliates, and partners from any claim arising out of your violation of these Terms or misuse of our products.
9. Governing Law
These Terms are governed by the laws of the State of Michigan, USA.
Any disputes shall be resolved in the courts of Macomb County, Michigan.
10. Changes to Terms
We may update these Terms from time to time. Continued use of our Site following any changes constitutes acceptance of those updates.
11. Contact
Questions about the Terms can be sent to:
contact@thechatpilot.com